Operations API

Runtime APIs for transactional operations with customers, events, coupons, and program accounts. These endpoints handle day-to-day interactions within your loyalty programs.

Customers

Manage customer profiles and associated data including contact information and preferences.

CustomersCore customer profile operationsEmail AddressesCustomer email managementPhone NumbersCustomer phone managementPostal AddressesCustomer address managementIdentifiersExternal customer identifiersPreferencesCustomer preference settings

Customer Programs

Track customer participation in loyalty programs, including tiers, badges, and audience memberships.

ProgramsCustomer program enrollmentsTiersCustomer tier assignmentsBadgesCustomer badge awardsAudience MembershipsCustomer audience participation

Events

Process and track customer activities and the rules that govern them.

EventsEvent publishing and historyEntity Event RulesApplied event rules per entityEntity TargetsTarget progress tracking

Coupons

Issue and manage coupons for customers including usage tracking.

Entity CouponsCustomer coupon issuanceCoupon UsesCoupon redemption trackingCouponsGlobal coupon management

Accounts & Ledgers

Manage program accounts, ledgers, and balance tracking for loyalty currencies.

Program AccountsAccount managementEntity Program AccountsEntity-specific accountsProgram LedgersLedger managementLedger EntriesTransaction recordsLedger StatementsBalance statements

Integrations

External service integrations, webhooks, and identity provider operations.

IDP MembershipsIdentity provider lookupsWebhook EndpointsManage webhook destinationsWebhook MessagesDelivered webhook messagesWebhook Ingest SourcesInbound webhook sources